Aukoo Technology Ltd. warranty obligations are limited to the terms set forth below: Aukoo warrants its product against defects in materials and workmanship for the period(s) and product(s) specified herein. If a defect exists, at its discretion Aukoo will (1) repair the product at no charge, using new or refurbished replacement parts, OR (2) replace the product with a product that is new or which is manufactured from new or serviceable used parts and is at least functionally equivalent to the original product, OR (3) issue a store credit, at the defective product’s original purchase price or current market value whichever is lower, if the model or any suitable substitution is unavailable or discontinued. A replacement product/part assumes the remaining warranty of the original product. When a product or part is exchanged, any replacement item becomes your property and the replaced item becomes Aukoo’ property. When a refund is given, your product becomes Aukoo’ property.  

  • NVRs/DVRs: For a period of three (3) years including the hard drives installed by Aukoo at system configuration, from the date of original purchase. 
  • Cameras: For a period of three (3) years on all network cameras; two (2) years for analog cameras and PTZ cameras from the date of original purchase. 
  • Large screen & Monitor: For a period of one (1) year from the date of original purchase on large screen & monitor product(s). 
  • Accessories: For a period of one (1) year from the date of original purchase on all accessories, and a period of two (2) years on power supplies.